Weekday mornings are almost routine: regulars ordering their regular order. Airpots of hot brew turning over every 30 minutes or so. Lots of chai. Most of the tea orders.
Weekday afternoons have little to do with coffee. That's frappe/smoothie/ice tea/cold drink territory. Lots of kids, lots of laptops. Mt. Lebanon is not a big coffee-after-lunch town.
Saturday morning is the zoo. We often do more business from 8-11 on Saturdays than we do in a full weekday. It's a veteran bar shift who's job is to get quality drinks to customers as fast as possible. People who only visit on Saturday mornings seem to think it's that way all the time. We wish. After lunch it can get pretty quiet.
Sunday mornings are a relaxed version of Saturdays. Not as hectic as Saturday, and possibly the most "Eurocafe-like" daypart of the week - tables filled, customers enjoying quiche or baked goods with their cappuccino.
But it's the Sunday afternoon shift that seems to be the most interesting. That's the time we seem to be visited by new customers or out-of-towners who are truly interested in coffee and espresso. It's not too busy so we can have great conversations. People are more interested in savoring a custom-brewed single origin from an Abid or press pot, or trying a Shakerato or signature drink.
As the focus of ourl staff training is on creating the best coffee professionals in town (not bakers, not sandwich cooks, not ice cream vendors), Sunday afternoons are perhaps the most gratifying shifts for our baristas as everyone on staff enjoys the opportunity to converse about coffee, use that knowledge to make informed recommendations and brew the order expertly.
The slower, more laid-back flow of a Sunday afternoon makes this the perfect time to really get to know us and our coffees.
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